Last updated August 22, 2026
Thank you for visiting and shopping at FarOffing!
You will receive an email update with your tracking number once your order has shipped!
Disclosure
Each vendor is responsible for their own shipping and handling, but they have all agreed to the following terms. If you find that any vendor on FarOffing is not honoring this shipping policy, please reach out to us and let us know. If we find a vendor on FarOffing to be in violation of our shipping policy they could face penalties up to and including being excluded from FarOffing as a vendor.
Delivery Times
All orders are processed within 1 to 3 business days days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by holiday volumes or inclement weather conditions) may have an impact on your estimated delivery date.
Domestic shipments
FarOffing is a collection of local artists, craftspeople, and reseller and us such shipping times can be longer than expected. Our policy is that all products must be delivered 3 to 12 days after the order has been processed. If you need to have your product delivered by a specific date please reach out to the vendor directly and they will help coordinate the delivery with you.
FarOffing does not take responsibility for any missed delivery windows. If a vendor fails to deliver is the ginen time frame please reach out to us and let us know. If we find a vendor on FarOffing to be in violation of our shipping policy they could face penalties up to and including being excluded from FarOffing as a vendor.
*Service is subject to shipping delays. Delivery times are estimates and not guarantees. Delivery estimates for all international services do not include customs processing times. FarOffing is not liable for any delays that may occur once your order has been shipped.
Tracking your order
Once your order has shipped, you will receive a tracking email within 0-1 business days. Please allow the carrier up to 48 hours to reflect updates on their tracking page.
Customs, duties, and import taxes
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and missing orders
If you received your order damaged, or if the order appears to be lost during shipping, always contact FarOffing first. Do not attempt to file a claim with the carrier yourself. FarOffing will file a claim on your behalf, and a refund or replacement may be issued pending your cooperation during the claim process.
If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 14 days of delivery.
Photos of damaged items and both inner and outer packaging will be required when disclosing damage. Additional photos may be required throughout the claims process and are your responsibility, as the recipient, to provide them.
Do not release any products or packaging to any other entity, including the carrier, repair estimate facilitator, etc before consulting with FarOffing. Doing so may risk invalidating the claim in progress and your ability to receive compensation for the lost or damaged item.
Refunds and Returns
You can find our Refunds and Returns policy here
Questions
If you have any questions concerning our return policy, please contact us.